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Escrow Service

What is Escrow?

Escrow is a secure service that holds funds during a transaction until both parties fulfill their obligations. 

Here’s how it works

  • 1. Buyers and sellers register once and free of charge.
  • 2. The buyer or seller creates an order.
  • 3. The buyer transfers the purchase price to our escrow account
  • 4. The seller receives a notification of receipt of payment and sends the goods to the buyer.
  • 5. The buyer checks the goods and confirms receipt of the goods.
  • 6. EUROSPEDITION EXPRESS transfers the purchase price to the seller. The legal transaction is now complete.
Secure Payments
Dispute Resolution
Timely Transactions
Reliable Support

ESCROW FAQs

  • Pay securely within the European Union with our escrow service.
  • To ensure you can pay securely within the EU, we use the EU Standard Transfer system.
  • This system ensures the most cost-effective transfer of escrow funds within the EU!
  • If you have any further questions about our escrow service, we are of course happy to help you at any time!
  • How long do I have as a buyer to inspect the goods?
  • - After receiving the goods, you have 5 days to inspect them. You must either confirm receipt or file a complaint no later than 5 days after receipt of the goods. If we have not received a complaint by the 6th day after delivery of the goods, we will automatically transfer the escrow amount to the seller's bank account.
  • What happens if the buyer refuses to accept the goods?
  • In this case, the goods will be returned to the seller. The buyer will receive the payment amount, after deduction of the escrow fee, transferred from our escrow account to their bank account.

**IMPORTANT: If the buyer is not satisfied with the goods, they must contact the EUROSPEDITION EXPRESS within the inspection period. In most cases, a solution can be negotiated. If this is not possible, the goods will be returned to the seller and the purchase price will be refunded to the buyer. In this case, the seller will cover all transport and transaction costs.